AnnouncementDecember 06, 2023

IT Concepts Expands Human Capital Practice with USAID Human Resources Transactional Services (HRTS) Contract

Federal Civilian

IT Concepts, Inc (ITC), a leading provider of federal consulting services, is excited to announce the award of a $193 million contract with the U.S. Agency for International Development (USAID) to provide Human Resources Transactional Services (HRTS). This strategic partnership marks a significant milestone for ITC, further solidifying our position as a leading provider of comprehensive human capital solutions to government agencies.

IT Concepts is excited to serve as USAID’s trusted HR partner, delivering a comprehensive suite of HR transactional services for the effective execution of its human capital management responsibilities across the complete lifecycle of HR support and services. “We are honored to have been selected as USAID’s strategic partner for HRTS,” remarked IT Concepts CEO Pinakin Patel. “This award is close to our roots. ITC was founded by human capital experts and continues that work today across eight federal agencies. We are committed to delivering transformative human capital solutions that empower our federal customers to achieve their mission-critical objectives. We are confident that our team’s expertise and dedication will enable USAID to streamline its HR processes, enhance operational efficiency, and foster a high-performing workforce.”

The USAID contract represents a significant expansion of IT Concepts’ human capital solutions practice, demonstrating our ability to deliver complex human capital solutions to large-scale organizations.

About USAID | USAID is the world’s premier international development agency. USAID’s work advances U.S. national security and economic prosperity, demonstrates American generosity, and promotes a path to recipient self-reliance and resilience. USAID’s talented workforce builds self-reliance in partner countries, projects American values globally, and plays a vital role in achieving and maintaining national security. USAID’s workforce promotes and demonstrates democratic values abroad, and advances a free, peaceful, and prosperous world. In support of America’s foreign policy, USAID leads the U.S. Government’s international development and disaster assistance through partnerships and investments that save lives, reduce poverty, strengthen democratic governance, and help people emerge from humanitarian crises and progress beyond assistance. The Office of Human Capital and Talent Management (HCTM) is tasked with supporting and investing in the Agency’s greatest asset—its global workforce of approximately 9,500 dedicated development professionals: two-thirds are overseas, where USAID has field offices in 97 countries and programs in 30 others.

About IT Concepts | IT Concepts Human Capital (HC) Solutions experts help Federal government customers improve productivity, reduce costs, and create a more engaged and satisfied workforce. Our team of experienced HR professionals (some cleared to TS/SCI) is dedicated to delivering support to measurable innovation ensuring every customer receives the highest level of attention and expertise. HC transformation is essential to stay competitive and agile in today’s rapidly changing environment. With the ongoing evolution of technology, the rise of remote work, and a growing demand for a more diverse and inclusive workplace, our HC professionals stand ready to help adapt to meet these new challenges.

Note that in 2025, IT Concepts, Inc. began doing business as Kentro