Salesforce Certified Partner
Kentro is a Ridge-level Salesforce partner focused on developing, optimizing and implementing Salesforce solutions exclusively for Federal Government Agencies. We help government agencies innovate with purpose to maximize the value of their Salesforce investment, achieve optimal system performance, and unlock the full potential of Salesforce.
Our Salesforce Service Offerings
We provide end-to-end Salesforce solutions for Federal agencies, from implementation to support, maximizing efficiency, ROI, and the latest Salesforce innovations.
Optimization & Enhancements
Processes change over time. We ensure a tight coupling of what is available off the shelf from Salesforce & how to make the most of it beyond your routine org health assessments.
App Design, Configuration & Development
Design & deploy apps to enhance business processes and integrate seamlessly in line with Salesforce/industry best practices.
Integrations
Draw value from connecting Salesforce with internal or external applications to enable unified data and process synchronization.
Center of Excellence
Align organization & IT Strategy to ultimately tap into the benefits of digital transformation.
Operations & Maintenance
Proactively manage and oversee day-to-day operations, configurations, support, optimization and maintenance of Salesforce platform.
Analytics
Enable a 360-degree view based on analytics-driven reports & dashboards to make informed decisions.
Proven Results
- Completed enhancements in development backlog to drive improvements in existing app functionality and development of new features.
- Developed new workflows to enhance existing Salesforce case management application to track workload, projected work and statutory deadlines.
- Modernized Litigation Case Management application, moving from Lotus Notes and Domino to Salesforce.